Frequently Asked Questions

Everything you need to know about your LEKI shopping experience.

How long does shipping take?

Standard shipping typically takes 3-5 business days. Express shipping options are available at checkout for delivery within 1-2 business days.

What is your return policy?

We offer a 30-day return policy for all unworn items in their original packaging with tags attached. Returns are processed within 7 days of receipt.

How do I find my correct size?

Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Klarna for buy-now-pay-later options.

Are your materials sustainably sourced?

At LEKI, we prioritize ethical manufacturing. Over 70% of our current collection is made from organic cotton or recycled polyester to reduce our environmental footprint.

Can I track my order in real-time?

Yes, once your order ships, you will receive an email with a tracking number and a link to monitor your package's journey to your doorstep.